Harvey Mackay: Communication is key!
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Harvey Mackay: Communication is key!

Columnist Harvey Mackay Courtesy Andrews McMeel Syndication Several years ago, a seasoned plumber wrote to the U.S. Bureau of Standards promoting a new procedure for cleaning pipes. The bureau replied: “The efficiency of the recommended solution is completely undisputed. However, there is an inherent incompatibility between the aforementioned solution and the basic chemical structures of the commonly used materials in current household and commercial pipeworks.” The plumber wrote back saying, “Thanks, I really liked it, too.” Within a few days, the bureau responded with another letter: “Don’t use hydrochloric acid! It eats holes in pipes!” Wouldn’t it have been so much easier — and less expensive — to put it simply the first time? The word “communication” comes from the Latin “communico,” meaning “share.” We share ideas, thoughts, information and concerns. Communication can start friendships or make enemies. Communication needs to be clear and understandable. Communication requires both effective sending and receiving. And if we don’t do it effectively, we have wasted our time. Research psychologists tell us that the average 1-year-old child has a three-word vocabulary. At age 2, most children have a working knowledge of 272 words. A year later, that number more than triples. At age […]

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